KrispCall reviews: what 1,500+ users say

Reliable Business Calling Platform with a Clean User Experience

We've been using KrispCall for our business communications and have had a good overall experience. The platform is easy to navigate, simple to set up, and has helped us keep our business calls organized. What stands out most is the ease of use and the convenience of managing business communications from one place. The service has been reliable, and whenever we reached out for support, the team responded professionally and in a timely manner. Like any software, there's always room for continuous improvement, but based on our experience so far, KrispCall has been a solid solution for our communication needs. We'd be happy to recommend it to other businesses looking for a cloud phone system.

KrispCall’s Hands-On, Responsive Support Makes Compliance Setup Easy

The customer support team is incredibly responsive and hands-on. Setting up virtual business numbers often comes with a lot of compliance and regulatory verification hurdles depending on the country, but KrispCall's support team essentially walked us through the paperwork. Whenever we open a live chat ticket, we get a real, helpful human who stays on the line until the issue is completely resolved rather than throwing generic help docs at us. Dislike: The support itself is flawless, but I'd love it if they could add a built-in tracker inside the user dashboard to show the exact real-time status of pending number verifications so we don't have to ping chat for updates.

We run a recruitment and HR consulting…

We run a recruitment and HR consulting firm out of Mumbai and needed a US local number our team could work from without juggling personal phones. Compared a few options before settling on KrispCall Essential with three seats. Setup was quick, call quality on India–US calls has been consistent, and having the shared number and call history in one place has made follow-ups with candidates and clients much cleaner. Support was responsive when we worked through US messaging registration, which is the fiddly part for an India-registered business. Good fit if you're a small team operating across time zones and don't want enterprise-level pricing or complexity.

KrispCall Makes Business Calls Simple with Reliable Quality and Responsive Support

What I like best about KrispCall is how easy it is to set up and use. The interface is clean and intuitive, making it simple to manage business calls without a steep learning curve. It has helped us keep our business communications organized, and the overall call quality has been reliable. I also appreciate the responsive customer support whenever we've had questions or needed assistance. Dislike: Like most cloud communication platforms, there are occasional minor issues, but nothing that has significantly affected our day-to-day use. I'd like to see even more integrations and continued improvements to performance and customization options as the platform evolves.

Instantly Activated Virtual Numbers with Crystal-Clear International Calls

The ability to instantly purchase and activate virtual phone numbers from different countries is a game-changer. It allowed my business to establish a local presence in international markets without needing a physical office. The setup was incredibly fast, and the international call quality is surprisingly clear Dislike: The mobile app is already very good and reliable, but I would love to see even more advanced customization options in the mobile interface in future updates, similar to what is available on the desktop web version. It's a minor nitpick, but having the full feature set on mobile would be perfect

KrispCall Great call quality and easy-to-use platform for business communicationhas been a reliable and…

KrispCall has been a reliable and efficient solution for managing business communications. The call quality is consistently clear, and the platform is easy to set up and use, even for non-technical users. I especially appreciate the seamless integration with other tools and the ability to manage calls, messages, and numbers in one place. The dashboard is intuitive, and features like call recording and analytics are very helpful for tracking performance. Customer support has also been responsive and helpful whenever needed. Overall, it has significantly improved my workflow and communication efficiency.

Best-in-Class Call Monitoring for Faster Coaching and Training

Ngl the call monitoring is the best part for me. I can secretly listen to my team's calls, whisper stuff to them mid-call without the customer hearing, and barge in if it's going totally wrong. Saved me so much time training new hires, don't have to sit next to them anymore lol. Dislike: Kinda annoying when a bunch of agents are on calls, and I'm trying to find the one I wanna jump into, takes too many clicks. Also, sometimes there's a little lag when I join a call, not a huge deal, but it's there.

Pipedrive Keeps Our Deals in Sync Across Time Zones

Pipedrive connects well and that's the main thing for us. Calls save to the right deal on their own, no one has to add anything. We work in different time zones so everyone being able to just open a deal and see what happened is really helpful. Dislike: Finding the right settings take more clicks than it should. It works fine once you know where to look but it took some time to figure out. The help docs are okay for basic stuff but didn't help much when we had a more specific question.

Nothing Comparable with KrispCall

I’ve been using KrispCall for a while now, and it’s been a game-changer for my work. The platform is super easy to navigate, and I really like how I can manage multiple phone numbers and calls all from one place. The call quality has been great too, even when I’m making international calls. One feature I find especially useful is the Unified Callbox—it keeps all my calls, voicemails, and messages in one spot, which makes staying organized a lot easier. Also, their support team has been fantastic—always quick to respond and really helpful. If you're running a small business or working remotely, I definitely recommend giving KrispCall a try. It’s reliable, affordable, and makes communication way more efficient.

Reliable and easy-to-use calling solution for remote teams

KrispCall has made it incredibly easy for me to manage business calls across multiple countries without the hassle of using a traditional phone system. The user interface is clean and intuitive, and I love how smoothly it integrates with my CRM. The virtual numbers and call routing features are perfect for handling client calls, and the ability to record conversations is a big plus for training and quality assurance. Their customer support team is also very responsive and helpful! Dislike: While the platform performs well overall, I’ve experienced occasional lags or delays when switching between call tabs or loading call history—especially during peak hours. I also hope they can add more integrations with third-party tools and expand the analytics section with more detailed insights.

Outstanding Support and Seamless Aussie Calling from Abroad.

The support before and the live support has been brilliant! The ease of using an Australian nymber to call Australian businesses is a game-changer for me as i live in Spain...OZ Folks don't pick up European numbers often. Thanks for this amazing set up. My pick up call rates have jumped from 3.45% to 35% on cold outreach alone. Dislike: Some of your support are either, young and maybe English light not be their 1st language, which is cool, however asking a direct question I had to really think clearly in how to ask to get a straight forward out of the box answer sometimes. But all good. Thanks

Effortless Auto-Dialing with Handy Ringless Voicemail Drops

It just dials.I load my contact list, set the priority, and it works through it automatically. Skips unanswered calls and moves on. No one has to sit there waiting to see if someone picks up. The ringless voicemail drop is a nice touch too. If someone misses my call, they still get context before calling back. Dislike: I wish there were a bit more flexibility in how you filter contacts before a campaign. Right now, it gets the job done, but i'd like more control over sorting before the dialer starts running.

I've had a great experience with…

I've had a great experience with KrispCall so far. Their support team has been responsive, knowledgeable, and proactive throughout the setup process. They carefully reviewed my business registration and website, clearly explained the A2P verification requirements, and guided me on the necessary changes to improve the chances of approval. I especially appreciate their prompt communication and willingness to answer questions in detail. The onboarding process has been smooth, and I'm looking forward to using their services for my business communications. Highly recommended for businesses looking for a reliable cloud telephony solution.

Buying and using a phone number is easy

Krisp call is very good when it comes to being easy and fast to get. You can get an audio phone number for only 21 USD per month, plus balance to make calls. Their support is very quick; they resolve issues immediately, 24/7. Overall, it's value for money. Dislike: The main drawback is audio quality. A lot of my clients have pointed out that your phone line has issues; you are not audible. My device also is not that bad. This is something they need to improve.

I use KrispCall to make personal calls

I use KrispCall to make personal calls, and get OTPs. The local <em>number</em> and access through the 'Net help a lot while I am on travel anywhere in the world. Being able to make calls with the speakers and mike on my laptop, are really great features. I have been able to make some long calls with very good quality and without calls getting cut. Latest was this experience - a call to shall we say a Very Scary Govt Agency .. Got through.. THEY then called back.. in about 20 more minutes all was settled, what a relief!! With a SIM-based phone call those would have been miraculous if they worked .. and very expensive. That experience follows long calls in November. Very happy so far

First Impression

The first time I attempted to use KrispCall, I was a frustrated because I couldn't access my "test" calls (e.g., voicemail). Next, the chat <em>support</em> wasn't, initially, very helpful--this may have been because of the time of day, which was after normal business hours. BUT, and this is key, the representative suggested I set up a product demonstration/run-through with the sales team (even though I had already purchased the product). This was a game-changer, as the account executive (Sakshi Bhaukaje) efficiently took me through the entire system and answered my questions. AND, she immediately handled a technical issue on my side by contacting tech <em>support</em> and responding back to me with a solution within 24-hours. For me, at this point, this alone supports the 5-star rating. Based on my experience, take the product walk-through and get a full demonstration, FIRST. Doing so should help make your experience a smooth one. Now, I'm looking forward to seeing how the product performs in real-time.

I made a best decision choosing Krispcall

I have been using KrispCall since January 2022 to manage my business contact center and I have zero complains. Krispcall works best for my business! As it is accessible from anywhere me and my team don't have to be bounded to desk all the time. Its have been the best choice i switched the companies communication to clouds and Krispcall has been the the reliable partner till date. It has helped me manage my team all in one place and even evaluate my teams performance which has saved a lot of money + energy. I commend Krispcall to every business owner and managers who wants to have a smooth running and clear vision of the <em>service</em> they are giving.

Great service but balance drains faster than expected

I used KrispCall mainly to get a US phone number and it worked really well overall. The setup was straightforward and call quality was solid. My only concern is that the balance depletes quite quickly, and what surprised me is that even unanswered incoming calls still consume credit. That part was a bit frustrating and caught me off guard. Aside from that, it does what it promises and I would recommend it to anyone who just needs a reliable US number.

Professional Privacy

Krispcall custom id is a fantastic feature that i can't recommend enough. As a business owner, it's crucial to maintain professionalism while keeping my personal number private. With krispcall, I can set up a custom outbound caller id that displays my business my number, ensuring my privacy is protected. The process was super simple, and i was up and running in no time. I especially love how it allows me to connect with clients from different regions, all while keeping a local presence and prompting my brand. If you want to safeguard your number and boost customer trust, this feature is must have.

Reliable and user-friendly communication platform for teams

KrispCall is incredibly easy to set up and use. I especially like the unified workspace feature, which makes managing personal and business numbers seamless. The call quality is consistently clear, and having access to international numbers at competitive rates is a huge plus. It's also great that everything is cloud-based, so I can access it from anywhere. Dislike: While the platform is generally solid, the mobile app could be more responsive—it occasionally lags during high call volumes. I’d also like to see more integration options with third-party CRM tools to improve workflow automation.

Easy IVR Builder and Unified Callbox That Keep the Team Aligned

The IVR builder is genuinely easy - I setup a three-level menu in under an hour with no prior experience . The Unified callbox keeps the team alligned on which customer issues are open. Call recording quality is good and playback is fast. Dislike: We experienced 3 separate call drops incidents in the first week that prevented outbound calling.

Exceptional Call Quality and a Truly Free, Client-Friendly Support Line

The standout feature for us is the exceptional, high call quality paired with the ease of giving our clients a completely free channel to reach us. Our callers can connect directly with our support agents without ever worrying about long-distance fees or cell minutes usage. Dislike: The current call reporting dashboard covers the basic call logs well, but i would really like to see better, more granular analytics specifically designed for tracking toll-free line metrics, such as peak call times and automated weekly trend graphs to help optimize our agent staffing.

All-in-One Cloud Phone Solution That Simplifies Communication

All-in-one cloud phone system — KrispCall brings calls, SMS/texts, voicemails, and contact logs into a single unified platform, so you don’t need separate tools for each. Dislike: Limited advanced analytics compared to bigger competitors While KrispCall offers basic call analytics, call logs, and tracking, its advanced reporting features (like deep agent performance dashboards, predictive analytics, or AI-driven insights) are still not as strong as those provided by some larger, more established cloud-telephony platforms. For companies that need very detailed analytics for large support teams, this could feel slightly limiting.

The Best Phone Calling App Ever

Changing my online phone service to KrispCall was the best decission I’ve ever made. Firstly the prices are cheap and the live chat <em>support</em> are absolutely fantastic. I’ve been in touch with them several times and each time they have been very helpful and sorted my issues out. Thanks guys. My contacts have asked me if I’m in the same city as them because the call quality is so clear, when in fact I call internationally and I’m about 5000 kilometres from where I call. I strongly recommend KrispCall to any business needing a great and reliable phone calling app.

Simple Setup, Centralized Business Communication

I like that KrispCall is simple to use and keeps all my business calls in one place. It helps me manage business calls easily and keeps customer communication organized. The initial setup was pretty easy and didn't take much time. Dislike: I find that the quality sometimes varies, and I think the interface could be a little smoother. Improving call stability and making the interface a bit more simple and responsive would make the overall experience better.

Great Call Quality & Outstanding Support

I've had a great experience using KrispCall. The platform is easy to use, the call quality has been reliable, and everything works smoothly for my day-to-day operations. What really stands out is their support team. They're quick to respond, knowledgeable, and genuinely helpful whenever I've needed assistance. It's reassuring to know there's always someone available to help resolve any issues. Overall, I'd definitely recommend KrispCall to anyone looking for a reliable cloud phone system.

Time-saving mass messaging for our team

My team and I have been using KrispCall for the past few months, and it makes it very easy for us to text many customers at the same time. The system sends messages on time and shows if they were delivered. And my team does not have to do hard manual work for hours. Because we can reply to customer's messages or calls using the phone call log, we never miss any customer.

I started using KrispCall mainly to communicate with US clients

I started using KrispCall mainly to communicate with US clients while operating from India. The process of getting a US virtual number was straightforward, and having a dedicated business number makes client communication more professional. The platform is easy to use and provides useful calling features. Call quality has generally been good. For anyone in India doing business development or cold calling in the US, KrispCall is worth considering

Effortless, Reliable, and Intuitive—Krispcall Exceeds Expectations

After dealing with so many tools that fell short, Krispcall feels like a breath of fresh air. It’s incredibly easy to use, completely glitch-free, and everything just works. On top of that, the connection quality is excellent. I really like the user interface because it's intuitive and I can find all functionalities that I need really quickly. Their customer support is also really good, they were quick to respond when I had a question. Dislike: None that I encountered so far. Everything has been running smoothly!

My first Virtual Phone experience

First the support is very helpful and easy to contact compared to other service. OTP is working as I was expected and really fast, faster than my normal phone service here in the PH. So far I'm happy. Dislike: I hope, they'll offer more credit opportunity especially for new user. But overall I'm okay. Hoping that the subs is little cheaper, but I got the discount of $3 so its okay.

Easy Setup, Reliable Calling

I've been using KrispCall for outbound calling, and the setup was straightforward. The interface is easy to use, call quality has been good, and features like SMS and Power Dialer are useful. Overall, it's been a good experience so far. Dislike: KrispCall has been easy to use and reliable. One improvement I'd suggest is adding more detailed call reporting and analytics to help businesses track team performance more effectively.

Efficient Connections with Room for Improvement

I like how KrispCall is simple to use and quite efficient. It's very convenient to connect with my overseas clients through SMS, and having a local number while sitting in India is a big plus. The MMS feature is a great help, especially when people send photos. Compared to other apps I've used, KrispCall is more satisfactory in terms of call connectivity. Dislike: Sometimes the app hangs up and feels a bit slow. When talking to people, they occasionally complain about voice issues—not exactly voice breaks, but something like it runs a little slow. The interface can improve a little as well.

Outstanding Communication Solution

I've been a satisfied client of KrispCall for several months now, and I can confidently say that their communication solution has been nothing short of exceptional. The professionalism and expertise demonstrated by the KrispCall team from the outset have made my experience truly remarkable. KrispCall's tailored approach to understanding my business's communication needs immediately stood out. Their recommendations were spot-on and have significantly enhanced our customer interactions. What truly sets KrispCall apart is their impeccable customer <em>support</em>. Whenever I've had questions or needed assistance, their responsive and knowledgeable team has been there to help. It's evident that KrispCall values their clients and is committed to ensuring a seamless experience. I'm equally impressed with KrispCall's transparent and fair pricing structure. There are no hidden costs or surprises, which is a refreshing change in today's business landscape.

Great first experience, really impressed so far!

As someone new to these cloud phone system, I've got to say my experience with Krispcall has been surprisingly smooth. Setting up my voicemail gave me a tiny bit of trouble, but a support person jumped on chat and got me sorted in literally minutes. That kind of quick help makes a huge difference. Dislike: Honestly, I haven't really hit any snags yet. The whole system feels pretty intuitive and calls come through crystal clear. I'm genuinely impressed with how straightforward everything is.

Numbers across multiple countries

I needed a UK number so our UK customers could reach our team through a local contact point, and Krispcall made that easy. I could choose a UK virtual number directly from the dashboard and have it ready within minutes. I also liked being able to keep the UK number alongside our other country-specific numbers in the same Krispcall account, while keeping each market's calls separate.

Listen in without interrepting the conversation

The ability to quietly listen in when our agents are dealing with a difficult customer call has been genuinely useful. I could monitor the conversation from the dashboard without jumping into the call or letting the customer know i was listening. It came in handy during live support calls because I could see how the agent handled the situation and step in only when necessary.

Helps us stay on track with all our calls

Krispcall made things simple for us. Calls go to the right person automatically and we don't have to keep passing phones around. The analytics show us how our team is doing and we use that info to improve. Scheduling follow-ups is easy too and handling customer calls has become less stressful. Dislike: so far, we've had a smooth experience. A few more detailed filter options in the call analytics would be a nice addition, but not a dealbreaker.

Perfect for businesses who operate in multiple locations, or for business owners like me.

I have started using this system instead of the office phone systems we have used in the past. Because of Krispcall, we can now receive and make calls from anywhere in the world. We have virtual numbers from different countries, so we can receive customers from any country and call them back at a local rate. Krispcall is constantly upgrading their product, making it even better. Dislike: There is nothing that I dislike about krispcall however, I have a few suggestions. I would like to see the addition of call reports which will help to see the detailed call insights of the customers.

A Game-Changing VoIP Solution

We just switched to KrispCall for our phone system few days ago, and we are honestly blown away. We had been using other VOIP services before, but this was something else entirely. Getting set up with a new number was breeze . Their docs and <em>support</em> info was top- notch. It was so quick and painless, we are still kind of in disbelief. After dealing with traditional phone lines and other VOIP headaches, this feels like a game- changer for us. We can not believe how smooth the whole process was compared to what we are used to.

A perfect fit for our business needs

KrispCall is truly on another level in the digital communication and SaaS sector. We can confidently say this because, in our company. We have recently integrated a few of KrispCall tools, like HubSpot, Pipedrive, and the experience has been fantastic. With HubSpot, our data syncs quickly and smoothly, and it was the same with Pipedrive. We are now planning to integrate more CRM tools from KrispCall, as they keep adding new options every month. KrispCall has become an all in one platform our business, whether it is making global calls or utilizing their features to improve our office operations and client interaction. We made the right decision purchasing KrispCall a year ago. Thanks to KrispCall, we are growing our business worldwide, we are also really looking forward to desktop <em>app</em> soon!

Make Work Easier

As a freelancer, juggling multiple clients and project across different time zones can be chaotic, but krispcall has made everything so much easier. After searching for the right solution, i found this platform, and it perfectly fits my need. With features like voicemail and international number, i can easily connect with my clients. i can leave message even if they don't pic up, and i can call from anywhere in the world. This makes me feel more professional and confident during our conversations. i am so happy i discovered krispcall! it is truly the best for freelancer like me.

The key to client care

Krispcall voicemail and voicemail to email features has taken our business communication to the next level. After researching solutions for handling missed calls during off-hours. We choose krispcall for its comprehensive features set. The voicemail features allows us to set up pre-recorded messages, perfect for greeting our customers during festivals or sharing important updates. The voicemail to email function further ensures we never miss customer query, keeping us connected and responsive even when we are unavailable. These tools have enriched communication with our clients, paving the way us to maintain strong connections with greater efficacy.

I love Krispcall

That’s incredibly easy to set up and use. The user interface is clean and intuitive, making it simple to manage calls, messages, and contacts across teams. I especially appreciate the unified callbox feature, which keeps communication organized in one place. Dislike: While KrispCall offers a strong set of features, there are a few areas that could be improved. Occasionally, the mobile app feels less responsive compared to the desktop version, especially when switching between tabs or accessing voicemails.

I’ve been using KrispCall for my…

I’ve been using KrispCall for my business communications and found the interface quite intuitive. The setup for my US-based number was straightforward, and the call quality has been consistent. Their customer support team was also very responsive when I had questions about the verification process. It’s a solid VoIP option for the price.

My experience with KrispCall has been…

My experience with KrispCall has been very positive. As a freelancer, I had difficulty finding a business calling solution because many providers require a registered company. KrispCall made it easy to get started, the setup was simple, and the call quality has been reliable. Overall, it's a great solution for freelancers who need a professional phone system.

Krispcall is the solution!

We have been racking our brains out for a solution on how we could contact the customer while working remotely. Krispcall gave us the best solution! We can now easily contact our customers in Australia while we are working remotely here in PH. The good thing is, we also have our own AU <em>number</em> which helps our Australian customers determine easily that the <em>number</em> is from us and not just a random spam call. From the application up to now was actually easy. Kripcall agents have been very helpful with all our queries and concerns. Krispcall is also very easy to use.

All-in-one communication powerhouse

Krispcall truly brings all our communication under one roof. The unified system for calls, chat and even task management is fantastic. It's so easy to jump from a team chat to a client call and managing our global number feels effortless. The call quality is consistently clear, too. Dislike: Sometimes the mobile app can have a small hiccup or feel a bit slow during really busy periods, which is a minor annoyance.

Makes calling easy and keeps everything in one place

It's really easy to make calls right from the CRM without jumping between apps. All the call details, notes and recordings are saved automatically, so I don't have to do it myself. The shared numbers and call routing are great for keeping our team on the same page. Dislike: The call reports are helpful, but I wish there were more ways to sort and filter the data.

Easy Setup, Great Experience

I've been using KrispCall for my outbound business calling, and my experience has been positive so far. The setup process was straightforward, and I was able to start making calls quickly. The call quality has been reliable, and features like SMS and the Power Dialer have been helpful for managing outreach more efficiently.

Call monitoring has been helpful for training

I manage a small customer service team and regularly use the call monitoring feature to review conversations and provide coaching when needed. The feature is easy to use and has helped us maintain a more consistent customer experience. Combined with clear call quality, it has been valuable for us.

Local numbers changed our answer rate

We work with clients in five countries. Before KrispCall, we called them from a US number. Most calls went to voicemail and people do not answer strange numbers. We switched to local numbers for each country. The change was fast and our answer rate went up in the first week.

Our onboarding experience with KrispCall

Our onboarding experience with KrispCall was exceptionally seamless and efficient. Beyond the quick setup, the platform delivers robust functionality, particularly through its intuitive dialer, centralized team management, and detailed reporting tools. Backed by highly responsive customer support, it has proven to be a reliable, comprehensive VoIP solution for our team.

The most advanced service

Excellent service. You can connect multiple numbers from different countries from one control panel and customize your IVR menu, voice mail, upload your greeting, and their robot can voice your text greeting! I've been using their services for over a year now and am very satisfied. I recommend them to everyone! Dislike: I like everything very much. It would be even better if the multilingual interface ever appeared. I would also like it to be possible to set after what time to redirect the call to the answering machine. And if the app updated in the background without having to manually re-enter credentials after the update, that would be great. But that's just a wish. It's very good anyway!

Never miss out!

I've been using KrispCall for a bit now, and honestly, it's made my life so much easier. The call forwarding feature is a total lifesaver. I can set it up so calls to my work number pop over to my mobile when I'm not at my desk. It's crazy simple to use, and I never miss an important call anymore-perfect for running around or working from home.

Reliable, Easy-to-Use KrispCall with Quick, Hassle-Free Onboarding

We’ve had an outstanding experience with KrispCall. The platform is reliable, easy to use, and the onboarding process was quick and hassle-free. The pricing was affordable as well. Dislike: Maybe we could have more choices of number of different countries.

Simple to set up, good for small teams

We use krispcall for our support team. The IVR feature works well for us. We set up krispcall's IVR menu in less than one hour, and the interface is clear. The system routes calls fast, and the voice prompts are easy to understand.

KrispCall services are 100% up to date

KrispCall services are 100% up to date. I purchased the membership, then they request the documents to verify. And it get verify in just 24 hours. And get my number. I recommend people to go for Virtual Phone Number. Just Work on KrispCall. :)

Browser calling saved me from constantly switching device

I placed a call directly from a client's CRM tab instead of reaching for my phone. KrispCall's browser calling connected the call within seconds, and the audio stayed clear throughout the conversation. I could keep the client details open on my screen while handling the call, which made follow-ups much easier when i was already working from my laptop.

Instant Numbers, Effective Spam Blocking, and Smooth Ring Groups

Toll-free and local numbers can be obtained immediately, call blocking is very effective at blocking spam calls, ring groups distribute calls evenly across the team. Dislike: International rates for calls could be more competitive. Lack of some advanced analytics tools.

I run a small event planning business

I run a small event planning business, and managing client calls was becoming a nightmare. Between coordinating vendors, handling last minute changes, and answering endless calls, I was constantly overwhelmed. That's when i discovered krispcall virtual receptionist software. Whether it's client calling about a venue change or a vendor needing clarification, the virtual receptionist handles everything with a professional touch.

Their support has refunded me fast when I requested.

I bought a number but didn't know that I had to provide residency for said country(Portugal), so I contacted their support and they refunded me within few hours, honestly even though it didn't work out at least they guarantee that they'll resolve your problem. Leaving a 5 star review even thought it didn't work out for me but as this process normally would be a hassle in other SaaS providers it was resolved instantly

Organized Communication Made Easy, Minor Sync Issues

Krispcall has made our customer communication way more organized than before. I really appreciate how every call, note and SMS is tracked under the same contact profile, it makes it super easy for the team to know the full history instantly. Dislike: Sometimes the desktop app needs a quick refresh to sync activities from teammates in real-time.

My experience with KrispCall has been…

My experience with KrispCall has been nothing Short of exceptional. Being in Europe, I can effortlessly make both outbound & inbound calls to USA sitting in Germany! The complimentary USA phone <em>number</em> , and ample minutes, & a robust platform, the $32 monthly fee feels like a steal. Personally, I've found it invaluable for connecting with clients from any location. Just ensure a solid internet connection for optimal call handling.

Simple Bulk sms feature that helps us reach customers faster.

We were wasting our lot of time messaging customers for sending updates and appointments reminders one by one, but now it has been really easy and convenient after started using Bulk sms feature inside the Krispcall. The setup is simple and easy to manage, and message delivery has been reliable so farr.

Decent App for a resonable price

I like Krispcall's number coverage spans so many different regions of the world. This helps many small to medium level businesses to make a presence in the suitable international markets. Dislike: The one thing I dislike about this and want to point out is that the integrations available do not match up when it comes to numbers advertised. Although, I know that they are gradually adding integrations along the way. So, it's all good.

Easy to get international numbers

When I subscribe to KrispCall, I receive a Canadian number at no cost and I can easily purchases additional number from over 100 countries at reasonable prices based on my requirements. Dislike: I found small couple of issues that appear on the way and sorted it on time so there is no major problem to address now.

Power Dialer Boosts Call Volume Massively with Helpful Support

The most loving feature in here i like is power dialer,it boosts call volume massively. Support is nice. Dislike: Some more integrations needed to be add up, other nothing major, all good so far.

Just started with KrispCall

Just started with KrispCall, we needed a virtual mobile number fast set up and we love the power dialer. Call outs are clear. Another great feature we get daily useage report, All good so far! Aimie, AMW Media

Excellent value and professional features for our business

The call clarity and reliability are exceptional. We love the advanced features link IVR and custom call routing, which make our business sound much more professional. Plus the pricing for international calls is very competitive. Dislike: Setting up some of the more complex call-flow automations was a bit challenging.

KrispCall has been great help for me to…

KrispCall has been great help for me to expand my business in Canada. The free Canadian <em>number</em> they provided has allowed me to establish a local presence and brand image. The contact center software has helped me to easily monitor remote employees and optimize operations. And I can't thank enough to their CSD , they are super kind , responsive and focused on providing solutions. I highly recommend this product for any business aiming to widen their footprint abroad.

edit 2: The support team reached out and trie…

edit 2: The support team reached out and tried to understand and solve the issue. I like their proactive approach and and appreciate their new updates. -------- when I pick up a call, the application takes 1 minute to load... by the time it loads, the other side hangs up already Edit 1: There is a new update! but as soon as I pick up a call, my session expires!!! then I need to login to pick up a call!!! lol, epic fail.

An efficient solution for unified team communication

The unified dashboard is great for our team, as it consolidates all communication in one place. We also rely on the intelligent call routing and analytics for performance reviews. It's a professional and robust system that provides excellent value. Dislike: While the core features are strong, the integrations with some of our other tools could be smoother, requiring a bit more effort to sync everything perfectly.

Great value & features for our growing small business!

As a growing business, finding a cost-effective yet powerful phone system was key and Krispcall fits the bill perfectly. The pricing is very competitive, especially considering the robust features you get. We love the ease of managing multiple numbers and the clear call quality.

Crystal-Clear Connections: My KrispCall Experience

KrispCall has been a game-changer for my US outreach—crystal-clear connections, super-reliable service, and seamless integration with my workflow. Highly recommend for anyone needing quality VoIP calls! Dislike: They have charges for everything. Nothing is free but those fees are very low.

A dialer that delivers

The connection quality is consistently excellent, rarely failing. For someone managing a business in the USA from overseas, this reliability is crucial. It allows for quick and seamless client connections making it the best dialer I've used for global communication. Dislike: Sometimes identifying incoming numbers can be a bit confusing, especially when dealing with multiple international lines. A clearer display would be helpful.

Krispcall number has made my communication easier and cost effective

As part of my marketing responsibilities, I travel a lot internationally. My office has provided me with a virtual number from Krispcall, which has been really helpful and cost effective. Now, I don't need to worry about getting a new phone or a sim while travelling abroad. It has made my work a lot more efficient.

Easy to use and support is very responsive with affordable rates

The cloud phone system is super reliable and makes communication easy. The calls logs, voicemail, and message history are well organized, that helps with follow-ups and keeps customer interaction history in one place.

Very useful for sending and receiving calls!

For us, krispcall shared business phone has transformed has been phenomenal! All of our team members have access to voicemails, phone records, and messages in one location. Maintaining corporation and never missing a call is simple. As a team, we perform better when we share the number. It's very easy and helpful for our company!

Holds the line on most international real estate calls

you cannot afford to sound choppy or drop a call when a client is ready to talk numbers. KrispCall has been solid for us. Most of our international calls go through without any interruption and the voice quality stays clear enough that clients do not notice we are calling from a voip system.

Krispcall’s Seamless Microsoft CRM Integration Makes Calling Effortless

Krispcall integrates with CRM like Microsoft so perfectly so it's too easy call from my CRM directly. Dislike: I wish there was a file sharing option and MMS options as a features in here.

KrispCall has really made a difference…

KrispCall has really made a difference for our customer service team. Being able to record and listen in on calls gives me confidence that our agents are taking good care of customers. The note-taking feature is so handy too - agents can jot down specifics on each caller so they have that info handy for next time. This has led to way better, more personal service. Overall, KrispCall just makes customer <em>support</em> so much smoother with all its call tools and features.

We switched to Krispcall because it…

We switched to Krispcall because it offered many features at an affordable tier and other's didn't. It works constant and no call drops. And good thing we don't need a dedicated <em>number</em> for each member of our team but we can actually share the same <em>number</em> and there is no confusion and our customers are always attended. Good job Krispcall.

The perfect Go-to call solution

Krispcall has been a great addition to our law firm. The system is easy to use, and we can set up custom call rules to direct clients to the right person. Having international number available helps us serve clients from all over. The shared number feature is perfect for our team, and porting our old number was simple. It's great choice for law firms looking to improve their client service.

I highly recommend KrispCall for anyone…

I highly recommend KrispCall for anyone who is using HubSpot CRM for sales and marketing. Their new integration has helped us automate our operations and keep records easily, without the need for manual logging in spreadsheets.. Thank you, Krispcall team. You guys have created great tool. Plus, their <em>support</em> is super helpful and fast & they resolved our problems within an hour!

From sales to <em>support</em>, everyone is expectional

From sales to <em>support</em>, everyone have enough knowledge and expertise about the product. Demo was exceptional, as they explained me how service works and how features benefits me and my business. Overall, highly recommended for entrepreneurs who don't want to spend too much money to overhyped products when a product like KrispCall can work in affordable price.

KrispCall is reliable

KrispCall is a reliable and easy-to-use communication tool. The call quality is excellent, the interface is intuitive, and it has significantly improved our team’s efficiency. A solid solution for modern business communication.

I recently started using KrispCall

I recently started using KrispCall, and I’m genuinely impressed with the overall experience. The platform is user‑friendly, quick to set up, and offers a smooth calling experience without any interruptions. The call quality has been consistently clear, and the interface makes it easy to manage contacts, logs, and settings.

I was searching for an affordable and…

I was searching for an affordable and dependable VoIP <em>service</em> to communicate with my customers in the UK. Many overhyped services were not worth the high costs. However, a friend recommended Krispcall. I gave it a try and the account executive team was extremely flexible and kind. They walked me through the product in an easy to understand way and helped me set up the system with no issues. So far, it has been working smoothly.

Simple and Reliable

we needed a business number that could be managed remotely, and Krispcall has worked well for that. Calls are clear, messages arrive without problems, and the platform has been dependable during everyday use.

Great

I find the user interface very intuitive and easy to use. Also the support team is highly responsive and always ready to help. And the integration with hubspot is very easy. Dislike: One minor issue I have with Krispcall is the occasional Latency in call quality which may be caused by ISP.

Simple setup and reliable call quality

Krispcall has completely transformed the way our remote team handles the calls. The setup was super easy. International calling rates are affordable, which is great for our global clients.

Very Nice for international clients as a free…

Very Nice for international clients as a freelancer. The free US number made setup a eassy, calls are clear, and it's super affordable. recommend!

Using KrispCall for my calling needs

Using KrispCall for my calling needs. The call quality is clear and consistent, and the setup was quick. Easy to use and does the job well 👍

Seamless Calling Experience at an Affordable Price

Easy steps The calling experience is best and zero drop calls works very well and affordable price Dislike: Nothing no issues found with krisp app .

Reliable cloud calling for growing teams

Krispcall has transformed our calling process. The auto dialer and CRM integration save us hours every week, and the support is always quick and friendly.

Clear, Stable Call Quality with a Simple, Easy-to-Learn Interface

The call quality has been clear and stable, which is very important and the interface is simple to use, and it doesn’t take much time to get familiar with the platform. Dislike: So far, I haven’t faced any major issues. Maybe a bit more feature depth and flexibility would make it even better.

All-in-One Dashboard and Easy CRM Integration

The main things I like about Krispcall, it can manage calls and messages all in one dashboard. Also it has easy to integrate CRM. Dislike: I feel like there are few features on it need to add more on it.

Awesome Phone Tools

Krispcall is really making a name in the phone market because it has so many great features! I like the call transfer option that lets me send calls to the right person. Also the call blocking and caller ID tracing are awesome! I don't have to install any extra app to check a <em>number</em>, which is super important for me.

Very easy and quick to setup

Very easy and quick to setup! I had explore so many other options but I like KrispCall the best! I have to make phone calls from India to the USA and I am able to do that so well now!

Essential for Remote Work—Seamless and Reliable

I work from home, and I wouldn't be able to function as an OPI without the phone number provided by KrispCall. Dislike: There isn't anything I dislike; it has simply made running my business easier, and everything operates smoothly.

Easy setup and reliable call quality

Krispcall does what it promises without any unnecessary complications. The interface is intuitive and has significantly improved our team's overall efficiency.

Great for staying organized with the clients

previously i used to juggle between the different clients,and i used to be confused between the clients then krispcall really help me out of this situation. Not everything is so organized that i dont have to carry multiple phones , everything is recorded and i don't miss out the client calls, overall this one is best.

Great experience with KrispCall

Great experience with KrispCall! The customer support team is excellent. They respond quickly and help resolve problems without delay. The platform is user-friendly, and the service has been reliable. I'm satisfied with my experience and would definitely recommend it.

Smooth, Reliable Calls with a Supportive Team

Calls are very smooth, with no network issues, and the team is very supportive. Dislike: Call charges are $0.02 USD per minute, which should be avoided. Incoming and outgoing calls should be unlimited instead.

Simple to use, big on help!

Kripscall is easy to get started and manage everything. I can see all my calls, check recordings and follow up without digging through stuff. Makes my day smoother. Dislike: There were a few times when the audio wasn't clear, might be my headset or its compatibility issues. But the rest runs great.

Right sign up with Krisp call our business calling and Messaging is working perfectly

The usage is easy to understand. The rates are reasonable, and the call connectivity is excellent. Thank you. Dislike: At times, it takes a while to connect, and I also noticed that there isn't an option to paste a number directly into the dialer.

Awesome VOIP providers. Trustworthy and reliable.

I have been using this product for more than a year now and they have been improving the product quality in a rapid flow. The calls are much clearer, no disconnections, and awesome customer <em>service</em>. I have had used many other VOIP products side by side and the most reliable I can tell is KrispCall. I have been helped and supported by the tech team whatever the time I reach out for queries. I love KrispCall and its services.

My favorite thing about krispcall is…

My favorite thing about krispcall is their pricing and features they offer on that. The virtual number pricing is very competitive in comparison to other plus other phone system are way more expensive and charge based on the level of features they offer. If they provide great <em>service</em> and maintain their quality, they have a lifetime customer here.

Your Remote work Partner

- Enables calls from any country, and have choices to buy numbers from broad country options..- Handy tool for receiving otps from social media platforms.- They have great customer support. Cons: - they should include detail call insights, we can oly see call reports from 24 hr and if we need more we need to ask the support, though the support provided prominently.

I am thrilled to choose Krispcall

I run small freelancing team and reaching international clients with Just a local number was tough. We subscribe to Kirspcall and started using a US number. Now we get more responses and connecting with clients feels way more professional. It's been a real boost for our work.

Smooth communication tool that keeps my team in sync

I like how easy it is to mange multiple conversations without feeling overwhelmed. Switching between calls, SMS and viewing past interactions feels very natural. Dislike: I wish there were quick-reply option for SMS. It would save me even more time during busy days.

Responsive, Helpful Support for A2P 10DLC Compliance

I really appreciate how responsive and helpful they when it comes to getting A2P 10DLC Compliance done right. Dislike: There is nothing that I dislike at this time.

Krispcall has really impressed me with its features

I never thought I'd care this much about a phone system, but Krispcall's voicemail-to-email feature is really useful. Now, if I miss a call, I can just check my email and reply right away-it makes things so much easier to manage.

Extremely Quick and easy to setup while…

Extremely Quick and easy to setup while also being a full fledged system for sms , calling etc. I loved my experience with Krisp Call and would recommend.

KrispCall is an honest company with great ser…

KrispCall is an honest company with great service. Highly recommended. I requested a refund, and they processed it within two days. The refund was due to my personal decision to try another service, not because of any issue with KrispCall. If I change my mind, I will definitely subscribe again. Please support them, and may Allah make them successful. Ameen.

I WANT TO SAY VERY GOOD THINGS ABOUT…

I WANT TO SAY VERY GOOD THINGS ABOUT THIS GUYS. FIRST OF ALL I USED THEIR SERVICES FOR ALMOST 1 YEAR AND DURING THIS PERIOD OF TIME I NEVER HAD ANY SINGLE PROBLEM OR ISSUE WITH MY LINE. WAS ABLE TO RECEIVE CALLS JUST FINE AND TO MAKE CALLS JUST FINE ALSO AS WELL AS RECEIVE CALLS FROM TELEGRAM FOR REGISTRATION CODES. SO OVERALL MY EXPERIENCE WITH THEM WAS VERY GOOD AND I CAN RECOMMEND THEM TO ANYONE.

Solid Uptime

Our team makes calls through KrispCall all day. In three months, we had only one short outage. Calls connect fas, and the audio quality stays clear even during peak hours.

Great value with solid perfromance

The call quality is consistently clear, and customer support is responsive and has also resolved my queries quickly. It is highly recommended.

Krispcall has made it easy to handle client calls

Used Krispcall for a few months now, and it has been quite easy to handle client calls. No more missed calls or struggling to find contact details; everything is just there when needed.

Apt app for our use and good support

We wanted to have our remote Dev team use an Oceania number for testing. KrispCall was picked after some research and t was quite satisfactory. Being a business account, the support team helped with the documentation clearance and also helped us with some transfers that became necessary for our case. All in all, quite happy with the service itself and with the support.

Great for scalable customer communication

I really love the Bulk SMS feature. It saves so much time when reaching out to multiple clients at once. It's smooth, easy to use and makes customer communication a lot faster. Dislike: Sometime the audio quality drops a bit, but I think that's mostly due to internet issues rather than the platform itself.

Easy and convenient

It’s very simple to use and it’s dead simple. Dislike: Nothing to add right now, but it would be great if you offered more options like a monthly plan instead of charging per call.

Sophisticated Combox Feature That Streamlines Customer Inquiries

The combox feature is quite sophisticated, and it has been very helpful for my customer's business by directing inquiries to the appropriate channels. Dislike: The registration process must be followed quite strictly, which can be time-consuming, especially if you are setting up a local business number in Switzerland.

Amazing experience and easy-to-use app

Amazing experience and easy-to-use app! The price is a little salty, but nothing far from this world; it's a fair value for all the great features it has.

Texting feature help us chat fast with customer

We use SMS features almost everyday and it make chat with customers very fast, and we handle more customer everyday. We can send quick replies and MMS messages without any hard setup. With its shared history option, our whole team can see old chats and help together.

We’ve had a great experience using…

We’ve had a great experience using KrispCall. The onboarding process was smooth, the interface is intuitive, and it has been a reliable solution for managing our business communications.

Convenient Browser-Based Calling, Useful SMS, and Easy Team Setup

Browser-based calling is convenient, SMS features are useful, easy to add new team members. Dislike: everything is pretty good, i dont have any complain.

I got Australia number within just one…

I got Australia number within just one day. The <em>support</em> team was fantastic, ensuring a smooth process. However, sharing personal id via third party live chat felt uneasy. They should implement an in house system for that. Nonetheless, voice clarity is excellent and free UK number was a pleasant surprise. Overall, I'm satisfied with krispcall.

Increasing our presence using voip and bulk sms sevices from krispcall

For a business like ours, we need a voip service with a bulk sms feature to reach our customer effectively. Krispcall fulfills this need by enabling us to advertise our product to local customers and scale internationally through bulk sms campaigns. It's an ideal solution for promotions and targeted marketing, helping us expand our reach and drive growth.

Consistently Great Service

They are giving good services and they are very quick and rushila is really helpful Dislike: Nothing I like the services I just feel the integrations are tricky

Fantastic <em>service</em>

Fantastic <em>service</em>, and a huge thank you! Our startup IT company has been using krispcall for years to integrate with crm tools like hubspot and pipedrive. It has been great for managing our customer data, keeping everything organized and easily accessible. This has really helped us grow our sales and boost our team productivity. we are excited to see what new features krispcall will offer to help us make even better use of our data in the future!

Support was excellent

I recently had a question regarding call settings and contacted support through live chat. The response was quick and the issue was resolved during the same conversation.

Simple Setup and Great Call Quality

Setup is simple and easy and call quality is great Dislike: Nothing so far for me to report at this stage

have been utilising this product for…

have been utilising this product for more than a year, and they have been rapidly enhancing its quality. Excellent customer <em>service</em>, no disconnections, and significantly clearer calls. The most dependable VOIP solution I've tried side by side, in my opinion, is KrispCall. Whenever I have contacted the tech team with questions, they have always helped and supported me. The features of KrispCall are fantastic

KrispCall’s Lightning-Fast Support

KrispCall support responds very quickly. Dislike: I don’t see anything I don’t like about KrispCall.

Excellent Coaching Features

I appreciate Krispcall's live call monitoring capabilities, particularly the call whispering and call barging features which have been incredibly useful for training our newer team members. Dislike: The reporting feature could be slightly more detailed.

Simple and Effortless Communication

Krispcall has really transformed how I communicate with clients. I no longer have to juggle between multiple devices or worry about missed calls. It's really taken the stress out of managing business communication.

Connecting with Krispcall in order to…

Connecting with Krispcall in order to get a US telephone number has been one of the best decisions I’ve made since moving to another country.

Very professional

Very professional, the connection of numbers works very well, with no interruption or disconnection. Receiving and sending SMS is very good as well. Keep going! You're offering good services! Vlad

I was up and running with my usa number…

I was up and running with my usa number and the krispcall agents helped me through the process and explained the benefits

It gets the job done…

My work deals with mainly making international calls, and the app has been amazing, it is so easy to navigate and gets the job done.

Using Krispcall to drive sales

Using Krispcall has helped us improve our sales number significantly compared to last year with better and more efficient interactions with our customers.

Great Overall Experience with Excellent Customer Support

Customer support is good, overall it is good Dislike: nothing, maybe sometimes call drop due to internet issue or slow connection.

My experience was very good

My experience was very good. KrispCall made it really convinient to call both locally or internationally with other handy features. Highly recommended.

Best VoIP

I love how easy it is to handle calls and keep everything in one place. The integration with Hubspot makes my workflow much smoother.

KrispCall- All in one solution

The onboarding process and guidance on each step. The other great thing you can add features as your business grow. The price is also economical. Dislike: The emails coming from different persons on initial stag. That was confusing.

Easy Direct Calls

I love that I can make direct calls to Colombia and it’s easy Dislike: The instructions could be better when joining

Unlimited calling is a big plus

The unlimited eligible calling is the main reason I like this plan, but the no member limit and shared team usage make it even better. For a growing team, this is a much more practical setup.

Happy to have such a good communication tool

I like an Unified Callbox as well as all the features of it. It makes my communication good flow with well maintenances of call records. Dislike: Improve the mobile app, need to update it.

Best Calling Service with Crystal-Clear Voice Quality

Best calling service with voice clarity. Dislike: Nothing. Everything works just great. No complaints

I really loved the prompt support

I really loved the prompt support, whether it was via chat, email, or even WhatsApp, and the best part is real humans who actually understand your problem, not just AI fluff.

Great support team at Krispcall!

Implementing Krispcall within our business has been great. Especially the support team was amazing during the installation period, guiding us all the way through. GG! to the support team at Krispcall.

Satisfied User

Very organized and very supportive in every step of the way. Highly recommended! Dislike: I guess none since I don't have the features of call recording due to exclusive plan under my subscription.

Krispcall is like a quiet superhero for…

Krispcall is like a quiet superhero for my calls, no fancy buttons, just gets things done. Even in noisy place, i never miss a word.

Great Communication and trustable work

I could not use their system because of legal papers asked in different country. But generally, their communication is very fast, effective. They are helpful and understanding.

quick and clear support :) thanks Alex

Alex helped me in chat, he was friendly, professional and quick, which is the exact mix that I always hope to find when I need support.

Great experience with KrispCall

Just when I needed it! It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home . Dislike: Can be expensive but valuable to have!!!!

Convenient and Easy to Use Every Step of the Way

Convenience and straight forward steps on how to use. Dislike: Using on phone there is a slight delay with the interface.

Amelia provided me excellent customer…

Amelia provided me excellent customer <em>service</em> and helped me to register so I could use my KrispCall <em>service</em>. Thank you so much Amelia for providing Professional, Kind, Patient, and Expedient <em>Service</em> to help me. I appreciate all your help. Thank You Amelia and Thank You KrispCall.com !!! Sincerely, Darlene

Outstanding Sound Clarity Enhances Every Experience

Ease of Use.Ease of Implementation. Great Service Dislike: Nothing. I am happy with there support .

Useful app-based calling, but billing transparency could improve

I needed a Brisbane local number that could ring through to a mobile app while I’m overseas. KrispCall was ultimately able to provide that, and the core functionality works: someone in Brisbane can call a local 07 number and I can answer through the app over Wi-Fi or mobile data. Support was responsive, especially when I raised a billing issue. Some inbound calls from a Brisbane landline were initially charged at a much higher rate because they appeared as “anonymous” in the call detail report. After I flagged the issue, KrispCall investigated and credited the overcharge back to my balance, which I appreciated. That said, the onboarding and billing transparency could be better. …

Simple and Organized Calling with a Powerful Dialer

What I like most about KrispCall is that the calling workflow feels simple and organized. The Power Dialer and campaign features make it easier to manage outbound calls and keep contacts organized without making the process feel complicated. Dislike: The main downside for me is that some of the more advanced options take a little time to get familiar with. I’d also like to see a wider range of integrations, more flexibility in some calling workflows, and clearer AI features. The overall performance has been good, but the pricing can feel less compelling when you’re not using all the available features. A smoother onboarding experience and more guidance around the different features would also make it easier for new users.

Good for calling international clients

We have clients in the US and UK and calling them used to cost us a lot. Someone suggested krispcall and honestly it has been working well for us. Got a US number set up in like 10 minutes and our clients there stopped ignoring our calls because now it shows a local number. Call quality is good most of the time. Had a couple of drops on the route but nothing that became a regular issue.

Intuitive Dashboard with Stellar Call Quality

I find KrispCall easy to use and very intuitive, with a well-organized dashboard. The quality of calls is very clear, and messages arrive without lag or delay. I really appreciate the first-class customer service, and I want to give a special mention to Rutuja for calling to ensure the service was meeting my expectations, which I appreciated. I like the reliability and consistency of the service. The initial setup was very easy. Dislike: Nothing comes to mind. I will inform you if it does.

Now we never miss call when outside

We are a small call centre team, and we use the KrispCall call forwarding feature, and it helps our team a lot. When we are away from our desk, call go straight to our mobile phone, so we never miss important customers. It is very simple to turn on, and it works well every time we travel. Sometimes when the network is bad, it rings two seconds late, but it still connects and save our business.

Great and highly secure

Quality app that does exactly what I had hoped it would do. I can seemlessly connect with contacts via sms or voice call. There is no delay in the voice call. Much better than previous apps I have used for this service. The customer support is very good, a representative is at hand on their chat 24/7. Dislike: KrispCall is overly concerned about safety it seems. This is a good thing, but sometimes can be an inconvenience. Also the setup process was a bit misleading in that after it was setup, the SMS to American numbers wouldn't work without an additional setup and fee involved. This should be made clear up front.

I've been using krispcall for my business second number and for my personal number as well.

I've been using krispcall for my business second number and for my personal number as well. I like this service as i can have both business and personal phone in a single device and manage without any hassel. i love the fact that i can use these numbers with Whatsapp and viber. The interface is simple and it provided me with a lot of features that i needed, especially IVR which helped me easily manage incoming calls. One thing they need to work on is their IOS app as it's sometime a bit glitchy. But i like the fact that their customer support is super responsive whenever i had some problems or questions.

A Great Virtual Phone System

I really like our entire team can use the app on their personal phones. It keeps us reachable even when we are out of the office. Installing the app and moving our existing numbers to Krispcall was quick and easy. The mobility it offers without losing professionalism is a big win. Dislike: There is nothing major I would complain about. I compared it with a few other providers before choosing Krispcall and this one offered a better set of features with a simple setup.

Power Dialer has been useful for outreach

I am the one who spends a lot of time making outbound calls, Power Dialer has been probably the best feature i've used most. It helps me move through call lists faster and reduces repetitive manual work. Call quality has been consistent and the system has been stable during busy periods. Good experience, so far

Call forwarding works reliably

We often have team members working from different locations,so call forwarding is an important feature for us. Krispcall handles this well and helps ensure incoming calls reach the right person. There have been a few small dashboard slowdowns from time to time, but nothing serious enough to impact daily operations. Overall, i'm satisfied with the service.

Helpful support and convenient calling

I would like to rate 4 stars for it's browser version. Browser calling is so convenient than i expected. It would be nice to duplicate SMS campaigns instead of creating them again. Yes, another thing that i only contacted support once, but they were friendly, explained everything clearly and solved my issue.

Useful CRM integration

Been using krispcall with our CRM for a few months now. Having calls and customer interactions logged automatically is saving a lot of time of ours. Sometimes there can be a bit delay before call activities appears, but those are also been solved quickly.Aside from that, the integration has worked well.

Our business is in growth mode

Our business is in growth mode, and KrispCall has grown with us every step of the way. The scalability of this solution feels like having a communication platform that evolve with our business needs. It's adaptable, just like a growth-focused teammate. Plus, the exceptional customer support from team has been very helpful in day to day basis. But a small suggestion to KrispCall team is that, if you guys provide more self service resources or youtube tutorial for common queries could empower users like us to resolve issues independently, reducing dependency on the support team.

Great software if it wasn’t so buggy

I really want to love this software but there’s still a lot of bugs they need to figure out. Sometimes the audio doesn’t work when a call is answered on the phone. Sometimes it doesn’t let you stay logged into both mobile and desktop at the same time. It constantly logs you out of the mobile app, then it doesn’t autofill the login with password manager and it always requires 2 factor authentication. There’s definitely a lot of great features and when it works, it’s an awesome software. Just needs some work.

Works well across home and office

Somedays i work from home, and other days from the office, so being able to use krispcall in the browser is really convenient. It lets me sign in from anywhere without installing anything. Customer support was helpful, but resolving my issue took longer than i expected.

Smooth Integration Experience

KrispCall integrations have helped us connect our communication tools without adding extra steps to our workflow. Having everything linked together makes it easier for our team to access information and manage customer conversations. The setup was simple, and the integrations have worked reliably for our daily needs. A few sync delays happen occasionally, but overall it has been a great addition to our workflow.

Good Telephony Service

Krispcall makes international communication effortless. I can call clients in different countries with crystal clear sound quality. One of my favorite features is the direct integration with Pipedrive, I can initiate calls straight from my CRM without switching apps. Dislike: I didn't find any big issue to address yet to mention. Small problem appear sometime and solve by the support team.

Virtual Number has worked exactly as expected

Basically i signed up to get a US virtual number for client communication.Setup process was easy and i was able to use the number immediately. Over the last few months, i have used it regularly for both calls and text messages. Everything has worked so fine and i haven't run into any major issues.

Still a good choice after months of use

It has been nearly eight months since we started using KrispCall, and the experience has been positive overall. The platform has stayed stable, calls are clear, and we haven't had any significant issues that affected our daily work. If i leave the browser open for a long time without using it, the session sometimes expires and i need to login again. It doesn't happen often, but it's something i've noticed.

Helped us to run our customer service department smoothly

KrispCall has been great relief for our multinational organization with global client base. It has significantly streamlined our CSD operations. The ability to manage call from different regions on a single platform + eliminating the need for multiple devices to run a contact center has helped us to cut cost and run things easily. Additionally, their excellent customer support. Despite we being in different time zones than them, we can rely on their 24/7 availability. And they resolves any issues within a hour or less! Cons: They really need to upgrade detailed call analytics directly into the system. …

they should update their call anaylicts system soon

Krispcall is a overall good virtual phone system; however, one aspect that they should improve is their call log features. Currently, the call analytics only displays logs from the last 24 hrs, which can be quite inconvenient. It forces users like me to reach out to support team repeatedly to access older call logs, which can be time consuming and irritating. I hope they update their system soon , so that system can be more effiecient and user-oriented.

Great Service and Support, But Lacks Add-Ons Like Call Recording

They give state wise perfect numbers and service was good. Agents are helpful and they reply instantly Dislike: They don't give the call tracking services And there is no adds on service, like i need call recording service but unfortunately i brought the essentials plan they didn't give adds on as call recording. This is the only problem still i found it

Simple and one of the best tool on the…

Simple and one of the best tool on the market. As a daily user in CSD, I find it very intuitive and very practical and easy to navigate which saves my time for daily basis recurring tasks. And with all the prior details about our customers all in one place , helps me and my team to personalize the conversation and solve their issues in no time. And plus point my account executive Usha is very knowledgeable and patience she literally is very calm and knows how to solve issues in no time.

The reason why I'm giving it 4 stars is becau…

The reason why I'm giving it 4 stars is because I got my refund otherwise that would be a 1. The reason I didn't like the service is because it's kinda misleading. If you are gonna buy this service, just make sure that there are some hidden costs behind it which are not explicitly mentioned 1: the subscription cost(not hidden) 2: the cost of having a phone number, cuz I couldn't see that anywhere while purchasing 3: credits, which are too expensive as compared to other providers like twilio.

Great call routing feature

I like the call routing feature. It sends calls to the right team member fast. This tool helps our team a lot. One thing that I dislike is the call analytics feature is basic. It does not give enough data.

Easy Navigation with Impressive Number and Dialer Feature.

I really like the easy navigation, along with the impressive number and dialer features. Dislike: I think there should be a free trial available so users can try it out before making a commitment.

Krispcall, a cloud based phone service busine…

Krispcall, a cloud based phone service business user friendly service that enhance the calling along with communication facilities. Its integration to the CRM applications adds the features to maintain the professional presence serving the client and business deals. I would highly recommend the initiatives for virtual calling system into the business perspective.

Simple calling tool which improve our business communication.

Searching for the affordable phone system and I found the krispcall is suitable as per the requirement of our company. I like the intention of support team in every issue I encounter. Dislike: I'm try to figure out all the feature of krispcall and as of now satisfaction by the service.

Instant Number Provisioning, Crisp UK Call Quality, and Handy Bulk SMS

Country number provisioning is instant. Bulk SMS for campaign follow-ups was a bonus feature we now use daily. Call quality to the UK is crisp. Dislike: WhatsApp integration is still listed as planned rather than live. That's a gap for clients who only communicate via WhatsApp Business.

Great product , service and Customer support

I absolutely love the change in availability and reliability that KrispCall brings compared to our previous solution. The real-time call listening feature is a game-changer, allowing me to monitor how our agents are interacting with clients. In emergencies, I can seamlessly guide them through the in-app call box. The flexibility and control it provides are unmatched. Cons: Occasionally, there are minor problems with calls not getting logged. However, this hasn't posed any significant issues for us.

A lifesaver for our international outreach

The absolute best thing about Krispcall is how incredibly easy it was to get started. We needed virtual numbers in a few different countries to better serve our global client base and Krispcall made it completely painless. Dislike: While Krispcall is impressive, the SMS interface could be more refined.

Perfect solution for affordable global communication

Krispcall made easy to get both UK and USA virtual number for my business. Dislike: The only things I'd like to see improved is faster customer support during peak hours.

KrispCall made it possible for us

As a small-sized staffing and recruiting company, we wanted to implement a hybrid work environment and offer our employees greater mobility. KrispCall made it possible for us. It has been a few months, and our employees have enjoyed using the app, which is super user-friendly. However, I would rate it 10/10 if it provided better interoperability and more integrations with third-party solutions. I hope they work on it soon.

Helpful for International communication

Our company regularly communicates with clients in different countries, so international calling is something we rely on every day. Krispcall has provided stable connections and clear audio quality during client conversations. The service has been dependable and we haven't encountered any significant issues since switching.

Best voip provider

In the past i used to think it's hard to run my business from my home which is in luxembourg but my business is in USA so i thought to give a try for krispcall's virtual number and now it's going good as from my home only i can run my businnes, so it has become quite easy for me.

Made My Overseas Sales Job Easier

They managed to get me a Singapore virtual number to make direct calls from Malaysia and it's help a lot in getting in touch with the right people Dislike: The volume on the phone can be a bit low

I have tried to call overseas leads…

I have tried to call overseas leads many times with different softwares and it has never worked. KrispCall was a super easy set up and the system works great, never any issues. Also great customer service.

Cheaper International Calling with Surprisingly Accurate Voicemail Transcriptions

International calling rates are way cheaper than our old provider, voicemail transcriptions are surprisingly accurate. Dislike: Works reliably, would love to see dark mode added in future updates.

Crystal-Clear Calls with Simple Setup and Budget-Friendly Plans

Crystal clear calls, simple setup, excellent integration options, and budget-friendly plans. Dislike: Some lag during busy hours and reporting customization is limited.

Excellent Service

One of the easiest web based applications to work with. Every single detail is thoughtfully included. For example, you can simply copy a number without even having to highlight or click it. Dislike: A dialer could be placed directly on the screen so you don’t have to open a separate window to use it.

Good

Really convenient solution to have multiple numbers in différents country. Their support is a bit slow but always helpful. Sometimes, SMS OTP doesn’t work, but i always figure out how to make it.

Support and line

Amazing support and sales people. Always fast. KYC takes some time, but it's all right. We had a problem with the quality of the line at the beginning but it's been fixed.

Convenient Client Texting from Our Business Number in One Organized Platform

Mostli i like being able to text clients from our business number is super convenient.The SMS feature is integrated with calls in a platform which keeps everything organized. Dislike: What i don't like is message scheduling could be more better.

The product is simply great. They have done a…

The product is simply great. They have done a great job in terms of design constantly improving the UI. It's simple, easy to use and learning curve is non existent. The customer support is always available and ready to help.

Finally a calling App that doesn't confuse me

I personally like most about Krispcall is how stress free it feels to use. It feels like everything I need is right there, without confusion. Dislike: I wish I had known about it sooner. I spent too much time with apps that felt like they were built for robots but Krispcall feels like it was made for real people.

Does what it meant to with great support

Been using KrispCall for a while now and the service is great and the customer support is so responsive Dislike: Takes a few days to get new numbers when signing up new clients

Although they are young company they have great service

Although they are young company, they have excellent customer service. And features like notes & tags has helped us greatly as work aren't halted when one of the team member is unavailable. I love DND mode , as I can take a break without any pinging or ringing from my device. But Krispcall mobile app definitely needs an upgrade . most of the features are mising out , it would be great if they could update asap.

KrispCall is better than many other VOIP serv…

KrispCall is better than many other VOIP services. I am satisfied with the quality, and there are no connectivity problems. The price is okay considering the quality of services. Mobile application runs smoothly, but I would love to see a Windows application, too.

Krispcall is wonderful app

Krispcall is wonderful app, i like the features in here according to the prize, i truely recommend to anyone who is searching for unified communication platform.

The team is great and platform does exactly w…

The team is great and platform does exactly what it says. integrations need some work but they're an honest company and do everything they can to make it right when things aren't working as expected.

Positive experience with KrispCall

I've had a positive experience using KrispCall.The interface is user friendly and the calling performance is consistent.

The representative was friendly

The representative was friendly and patient and resolved my issue quickly. What I appreciated most was that he checked the system to make sure everything worked before ending the call.

Easy Setup and a Smooth User Experience

Its east to setup and the user experience is fine Dislike: It is a bit expensive to use for personal use

it's all good. tbh of rather pay only for cre…

it's all good. tbh of rather pay only for credit or only for a subscription.. you have to pay for both.. bit the customer service is great the UI is intuitive .. it's good

Cool App!!!

Cool app! Love how easy it has made our day to day business communication. Although, I would also prefer that they come up with a desktop version of their app. Definitely gonna refer it to others.

Its great for remote working

I like I can use USA number from India as I'm travelling and I'm always connected with important clients. Dislike: IOS app needs some improvements in it, ui is abit confusing

We got a number through Krispcall, however

We got a number through Krispcall, and have set it up and all. From there, the service looked okay. Software and its interfaces work fine. However, we feel there are some issues that must be misunderstandings in their agreements with their suppliers, as several of their services are useless as you can't use them fully, including with any CRM integration. This is the issue. You cannot send SMS messages to a Kenyan Mobile number unless you register your number as an alphanumeric Sender ID. This means the receiver of your SMS cannot reply to it, which makes the service worthless. However, without registration, a Kenyan number can send you an SMS, but now you cannot reply, which means the number is useless in connection with any CRM system, and you can not follow any conversation in a CRM system. And they say this is not just Kenya, but also other countries. The AlphaNumeric Sender ID is a service that is used by companies sending out BULK SMS's (SPAM) or service announcements, which is not the purpose of our number, but for communication. So we are told it is the same issue for Tanzania, Uganda, Rwanda, and Zambia. However, alphanumeric registration is not required to send SMS to South African or Canadian numbers. Here, we feel that they must not have the right agreements, as we know other companies do not have this issue. Some of the other companies also offer Alphanumeric Sender ID, but you can also have the normal service, with two-way communication. That said, there could be a misunderstanding somewhere in their system. We can only use our number through WhatsApp and with ordinary phone calls with our Partners, colleagues, and customers. Our old provider had no problem with it. So all in all, remember to ask all the right questions before signing up for a service.

KripCall

The initial application process for a number on KripiCall was quick and easy. They have excellent customer support and respond immediately to a query. Once activated it is easy to receive a call. Dislike: The initial application process for a number on KripiCall was quick and easy — until it came time for activation. At no point did they mention that a full FICA verification would be required, which ended up taking four days. This unexpected delay caused major setbacks for our business, as we urgently needed the number. To make matters worse, once the number was finally activated, it didn’t work. We had to follow up with support to get it fixed — something that should have been tested on their end before releasing it to the user. Adding to the frustration, KripiCall charges the subscription fee even before your number is activated. Paying for a service you can’t use yet is unacceptable. They need to be far more transparent about the process from the start, especially for users relying on this for time-sensitive business needs.

Positive Mobile Experience

I've been using the mobile app regularly while traveling between client meetings. So that's the reason i am available anytime. The app generally performs well, i would not say that it is perfect and there could not be any other alternatives but i would like to confront that it has been a positive experience.

5 Stars from a customer of 3 years

Using the service for more than 3 years. Absolutely recommending.

fraudulent. bought to establish New Zealand n…

fraudulent. bought to establish New Zealand number from USA. Talked to krispcall agent before purchase: inquiring if this was possible as a us citizen and also consulted the list of potential documentation required on the KrispCall website. confirming that no docs are required, I paid the $148 to set up the account then KrispCall tells me I can't have a number unless I provide proof of NZ citizenship & NZ address. then they said I could use someone else's.. really!?. but,Refund was not too hard.

My overall experience with Krispcall(bad and good)

I've been using Kriscall for over 6 months now, and here are my good and bad experience with Krispcall. Good: Really affordable pricing. I'm using 10 plus more US virtual numbers. Also, low credit charges for calling and SMS. They have pretty cheap pricing for both. Bad: Krispcall App can be unreliable. Sometimes, sending SMS not working at all. I think they are more focus on web version. However, support is helpful in addressing issues in realtime.

Personal experience

Overall, it's a good service, but it has several major problems: 1- There is a subscription fee for using the panel, which is not common worldwide. Usually, fees are charged for services, not for using a control panel! 2- The control panel uses Google's reCAPTCHA V2 for login, which is extremely annoying! For instance, I never register on sites that use Google reCAPTCHA, or even if I have registered before, I avoid logging in because it's really time-consuming and ridiculous. Sometimes it gets stuck and doesn't pass. Imagine if you forgot your password and had to enter Google reCAPTCHA every time you try to log in. It's a disaster, taking an enormous amount of time and energy! Honestly, I avoid entering any website that uses reCAPTCHA unless absolutely necessary 3- The control panel is generally good, but sometimes displays irrelevant errors! 4- The mobile application doesn't use native technologies and doesn't perform well. 5- The support service doesn't really do much for you. If you have a problem, their attitude is like 'it is what it is.' Overall, they don't make much effort to retain customers 6- The biggest problem is that you have to pay the numbers' fee monthly!!! Usually, people deactivate their cards for online purchases after making an internet payment to prevent theft from their account. This means you have to log into this site every month and spend about half an hour of your time and energy just to make a two-dollar payment !

Reliable Call Quality and Easy Management, Minor Interface Improvements Needed

What I like best about KrispCall is its reliability and clear call quality, plus how simple it is to manage multiple numbers and track communication history. Dislike: Overall, it works well, but I’ve noticed occasional call connection delays and the interface could be a bit more intuitive in some areas.

KrispCall is okay for what I need

KrispCall is okay for what I need. The call quality is mostly good, but sometimes I notice small delays. The integration with other tools is helpful, though I wish it had more advanced features. It's decent but not perfect yet. Hoping for updates soon!

Telephone Calls Work

Telephone works. But I struggle with sending SMS messages and sending attachments and links. So it doesn’t really replace a cell phone. So I don’t recommend it until they fix the texting. And they told me they could fix it, but it cost me a huge amount of money. By upgrading. So for that reason, I don’t recommend it.

I ported virtual numbers to Krispcall…

I ported virtual numbers to Krispcall from callhippo due to their excellent pricing as compared to callhippo. Their broad virtual phone number coverage is excellent but porting process and number verification process time was inconvenient. I recommend krispcall for pricing but they need to improve porting time for smooth transitions.

Works great for both work and personal…

Works great for both work and personal use. The call quality is consistently good, with no dropped calls even on lower internet connections. The product itself is solid, though customer support could use some improvements-- sometimes agents sound robotic and impersonal. They need to invest in more training for the support agents to improve the experience.

The ease of use and deployment has been…

The ease of use and deployment has been very helpful for our team as we're just getting started.Although customer service is fast and resolves problems, they sometime sound very robotic, and they repeat the same information over and over again. Plus, they don't have call conferencing feature plus many fuctions are limited in essential plan which is very much a burden for startups like ours

The product itself is good

The product itself is good, but they really need to upgrade their customer support. I have to repeat my problem 2-3 times and after certain time all they seemed to say was "could you please clarify your questions?". It was quite irritating and waste of time. Their live agent literally needs some training!

the app may be okay, but the pricing is at le…

the app may be okay, but the pricing is at least 5 times what competitors are charging. I chose Zadarma.

It does what it says

It does what it says. Took a bit of effort to get the list cleaned up, but the power dialer works as advertised. I wish they would clean up the paging on my list. It is really correct, but when you're dialing it jumps back to the first page alot, and you have to page ahead to find your place in the list. Then the paging is wrong on that view. Once you get out, it's right, just while dialing it is incorrect. Again, not a dealbreaker, just a nuisance, hence 4 stars vs 5.

Poor Support and Broken Integrations

This company can improve hugely in communications. Brand registration for SMS usage takes months I guess to complete? I'm not sure it's been about a month and I've heard nothing. We ported in a number and were told to submit their form for registration again. A week later, when speaking to the same rep (Alex) he now tells me that I didn't have to submit another form for registration. He even said that I was misunderstanding. I'll paste the exact messages so that anyone that views this can see: March 19th from Me to KrispCall - Hey! the number port came in today and I'm getting an error message when trying to send sms from it "Failed to Send: Unverified US A2P 10DLC registration" Do I have to complete another registration for this number as well? it's the same company, same information. Alex - Yes, you're right. You need to complete the A2P10DLC registration to send SMS from US number to US numbers. Me - I will do that then! Thank you Alex - Okay March 27th - Alex - Let me clear you out regarding A2P 10DLC. As you have already registered for A2P back on 8th March and we already moved forward with that one, you do not need to register again. Once the campaign is approved and completed, you can add multiple number under same Campaign. We will inform you once the campaign is approved. I hope this clarifies things for you. Me - that does clarify things for me. and is a direct contradiction to what you told me in this message chain on the 19th. Alex - Yes, you're right. You need to complete the A2P10DLC registration to send SMS from US number to US numbers. Actually, I was referring to the same A2P10DLC registration to be approved or completed by TCR to be able to send SMS from US number to US numbers. I apologize if you misunderstood it. We will surely update you further, once the A2P10DLC is completed or approved. Keep in mind that regardless of where they're at with their registration process that's incredibly unclear... I've been able to send SMS and MMS from another number on my account since March 17th during the first form completion. They also quote you that the time it takes for completion is 4-5 business days. As you can see it's been nearly a month. Now on to integrations... they apparently cannot service the integrations that the claim to have. The integration with Crisp at this time does not work for us. We managed to get the contacts synced (which required the help of support as well) but past that it's two separate systems still even though they claim it should create conversations with call and sms, it does not. It's been 20 days since I last spoke with them about this issue and haven't heard a peep. If you're using this for a phone system with no SMS or MMS and no integrations what so ever, you should be fine.. but you could use Google voice and pay less. So basically don't use Krispcall unless you have no other option and a lot of time... and don't mind being confused by their lackluster support staff. We've also had a bunch of issues with our clients hanging up mid call because the ring tone sounds weird.

Slow activation & unfair billing! Paid for a …

Slow activation & unfair billing! Paid for a business number, but activation took 4–5 days with endless document requests. Still charged while waiting. Call quality is clear, but the signup process is frustrating and slow. Hard to recommend when you need a number urgently. The whole process should be made clear before you are purchasing the number.

The service did not work as intended

The service did not work as intended. Support wasn't at all helpful. While I was trying the service, they start you with 10 cents in calling credits, then encourage you to add more funds. There is no confirmation dialogue, so if you at all change the setting, you are charged immediately. Make sure you thoroughly test the service first ... because these additional funds are not at all refundable. This was a complete waste of money. Set up a google voice account, Google voice took way less time, and was no hassle, it just worked out of the box and exactly as intended.

It works

I liked that it was consistent with a normal phone application. Being able to see contacts in chronological order helped with keeping track of outreach and the ability to add contact notes helped with keeping track of conversations. Dislike: It took up to much of my time. Due to the volume of calls per week I made, it took too long for me to manually add contact information for each and every prospect. Works well as a dialer, but not well enough for my needs.

Delays and issues with OTP delivery

I recently subscribed to the Essentail plan on KrispCall and received a free UK phone number. However, I encountered issue where the OTP didn't arrive in WhatsApp initially. After some time, I did receive the OTP. Overall, my experience with KrispCall.com has been mixed. While I appreciate the free UK phone number and the convenience it provides, I was disappointed that the OTP didn't arrive immediately in WhatsApp. It would have been helpful if KrispCall had consulted with me beforehand to inform me about any potential delays or issues with OTP delivery. Despite this setback, I found the customer service provided by KrispCall to be helpful.

I recently signed up for Krispcall....

I recently signed up for Krispcall and accidentally loaded my account credit twice. When I contacted customer service asking for refund of the duplicate credit, they informed me that it's against their policy to offer refunds. I understand having set policies, but feel that exceptions could be made for honest mistakes like mine. I had been happy with Krispcall's service up until this point and would have appreciated more flexible refund policy in rectifying an accidental double payment. In future, I'll be more careful when loading my krispcall account to ensure I don't accidentally double pay. However, it would make me more confident in using their service if I knew a use error could be corrected with their help.

Not a good start

Well, not off to a good start with KrispCall. 2 stars so far. Not a 1 star yet because I think it's only fair to see how it all plays out. But so far, this is super disappointing based on all these good reviews I've seen. The major issue I experienced is below but probably the most alarming one is this: the dial tone is not a US based dial tone. My customers are calling, connecting for one second, then hanging up and calling again. The dial tone sounds like a busy tone to them. That's probably the biggest issue for why I'm switching over. Beyond the below: I ported over a number to them from Google Voice. The port was supposed to be done within 1.5 hours. It was supposed to start at 8:30am PST and be done at 10am PST. I check in around 12pm PST. Still not done. 4pm PST and it's not done. When you call my line some robot answers and says "Thanks for the call. Configure your number's voice URL to change this message. Let us know if we can help you in any way during your development." And then promptly hangs up. This is what my customers are hearing when they call me. When you text the number it goes nowhere. Most of my customers text. They've been texting me for 7+ hours and not a single one of those texts will ever be seen. Who knows how much business I've lost at this point. It's at this point I get on the website to get some support. The support rep is super unhelpful, completely ignores everything I say, stops responding, didn't address any of my concerns, and said the most generic stuff. Basic "I'm sorry for the inconvenience, we will provide you an update soon." Apparently they ported the number with their porting team not available to handle the set up. Probably the most unprofessional thing I've seen in a long time. And if this is how they handle your porting, imagine how they will handle the rest of their interactions with you. Feb 22 Update: Gone from bad to worse. I updated my review to a 1 star. I just can't justify giving it anything more. A few things I found out: 1) There is no group texting. In a blog post they say they are the best app for group texting (I can't link the blog post because truistpilot won't let me). Yet, they don't actually provide group texting. 2) Pipedrive integration is bad. KrispCall assigned contacts to the Netherlands where the country code is +31 because I didn’t have +1 (US Code) in the number in PD. I ask support and they tell me they can't do anything. I had to go one by one in PD in my contacts and change them to a +1. I tried to delete my contacts to bulk upload and use excel to quickly append +1 to everything. When I deleted all contacts in KrispCall they deleted all contacts in PD. Gone. Luckily I could revert that in PD. But what if I couldn't? 3) I'd say half of my contacts can't be texted. It says "number invalid" or whatever. I have to go into PD and put it in just the right format +1 111 111 1111. Then, sometimes it works. And sometimes it doesn't. If it does work it doesn't assign it to the correct contact. So, I have to go back into PD and type in +11111111111 for it to sync. 4) App is clunky and bad. 5) And the worst is, my clients aren't getting my texts. I've had mass from our customers because of this. Honestly, I was really looking forward to KrispCall because of the integration. Also, other VOIP services have awful reviews. KrispCall had great reviews. But I have no idea how at this point. This is an absolute mess of a product. I'll update as we go along potentially. But man, awful, awful start. Update 2/24/25: It's too much, I've had enough. I can't get texts because of 10DLC, which they didn't notify me of. They said they sent me an email where that happened to be mentioned. Except they send me a ton of emails. And in my dashboard, it's not mentioned at all. I had to reach out to them that my texts weren't going through. They then told me about 10DLC. But didn't tell me how to register for 10DLC. They simply just told me that was the issue without a way to fix it. They then said ther called me. I checked and they called me at 8:50pm on a Sunday night. That was their "well, we tried" effort. A phone call at 8:50pm on Sunday. I'm out. March 19th update: For those of you looking for a good service, use OpenPhone. Very happy with them so far.

I had a terrible experience with…

I had a terrible experience with KrispCall. My account was suddenly suspended without warning based on a vague complaint. I immediately provided all the requested documents and detailed explanations on the same day (April 19), but despite multiple follow-ups, no one responded for days. They completely ignored my emails, provided zero guidance on next steps, and left my account and numbers locked without any resolution. No option to port out my numbers, no clear refund process, and no sense of urgency from their support team. This has caused serious disruption to my business. Extremely unprofessional, unreliable, and not recommended for anyone who needs timely customer support or service reliability. Avoid KrispCall at all costs.

If I could give 0 stars, I would!

Probably One of the Worst VOIP Experiences Ever If I could give 0 stars, I would. This was hands down one of the worst experiences I’ve ever had with a VOIP provider. While their tech support team was responsive and helpful, that’s where the positives end. Hidden fees everywhere — charges popped up that were never clearly explained. Ridiculous verification process — I had to re-verify my calls and messages every two weeks, which is insane for a business trying to function. Couldn’t delete messages in bulk — had to go one-by-one. It’s 2025… really? Call quality was poor — frequent drops and delays. Porting my number took 3 days — no heads-up, no warning, no way to receive calls or texts during that time. I lost business over it. Zero onboarding transparency — no clear timelines, no proper walkthrough, just a mess of assumptions. Uploaded my contact list and it didn’t even work — followed all instructions and still nothing. The entire experience felt like a bait-and-switch wrapped in a UI that looks decent but doesn’t actually function properly. Save yourself the time, money, and aggravation — look elsewhere.

⭐️ 1-Star Review: Probably One of the Worst VOIP Experiences Ever

If I could give 0 stars, I would. This was hands down one of the worst experiences I’ve ever had with a VOIP provider. While their tech support team was responsive and helpful, that’s where the positives end. Cons: KrispCall was a disaster. Hidden fees, constant re-verification, and no option to bulk delete texts. Calls dropped regularly, and number porting took 3 days with no warning — I lost business because of it. Support tried to help, but the system is broken at its core. If you rely on real-time communication, look elsewhere. This platform cost me time, money, and client trust.

KrispCall started out perfect two years…

KrispCall started out perfect two years ago (2024) and steadily deteriorated in tech, service, and functionality. So reviews will be skewed because early ones will praise it (as I would have). I use it for my business. We are now unable to receive phone calls on any device and three rounds of tech support have resulted in no repair. After we gave up using the mobile app, we switched to the online account service to make and receive calls and are told our computers are "offline" and that we should contact customer service. However, we wouldn't be able to receive that message if we weren't online! …

Very bad experience

Very bad experience. But if I get a refund of my $21 which I paid for, I will come back to give my sincere good review and make an edit to this review too. Krispcall dumped me!, it wasn't included in their features of pricing that you will pay $15 for a Monthly subscription and also make payment for the number you need which ranges from $2, and $6 above. There are other charges for receiving and sending out SMS/CALLS. You will always be charged again for any action to the number in terms of getting code verification from any platform. After you make payment for all these, you won't be given the phone number. you will get another email where you need to submit several documents like a Government ID Card, Proof of Address, and others. If you're able to provide them with that, you will be placed on pending approval by their admin and if the admin doesn't approve your documents, you won't get the number after you have paid all the fees of about $21. I wasted money and this is a big scammer platform! Very bad experience.

Slow, fees not transparent, do not expect to get anything right away

Eventhoug the customer service was really fast in their responses, professional and polite, by no means I cant recommend the service unless it receives a complete refresh in a way they operate. Buying first a general fee from 15-40usd, then having problems verifying the payment which was supposed to take 24 hrs but ny little pressure was cut down to 5 hours. Then you had to buy a number separately and for my desired country Estonia (I live in Finland) it would in fact have been much faster and cheaper to get a ferry their and back from Helsinki for prepaid card. Also I became a aware that they offered only separate cards for sms and separate card for voice and on top of that you should buy credits to cover the messages and calls. So a lot of hidden costs plus the activation for the number would have taken 24-72hrs. Most people who require this kind of service are usually in immediate need for business reasons etc and there are a lot of things that you come accross only after you have paid the initial fee. Despite the good customer service unfortunately I cant recommend the service as such by any means. So I decided to use the unconditional refund process (still going on and expected to take 24-72hrs due to weekend so lets see how fast they will manage the refund) As far as I understood the company is Singapore based and I would assume this kind of company with asian workforce would work around the clock but every time they seemed to blame the delays caused by the operators. Then again they are the one who provide the service which in this kind of business should be automated, pricing transparent and I became aware that they have to do a lot of manual work. So still waiting for the refund but overall experience was unfortunately more than negative. Not recommended.

If I could give zero stars, I would.

I’m an entrepreneur and I signed up for KrispCall to get a professional U.S. number for my business (I live outside the US). Big mistake. The service barely worked for a few days. Since then, I haven’t been able to receive essential verification calls (like PayPal, for example). Calls don’t even ring, they’re instantly marked as “missed,” without ever reaching my phone. I’ve been locked out of important business accounts, which seriously disrupted my operations. Customer support? Useless. They just sent a generic response like “it works for some users.” Basically: figure it out yourself. The service is unstable, and the app is buggy. Avoid this platform if you have real professional needs. It’s not reliable, and definitely not serious. One star (and that’s already too much).

Not reliable

The quality of the call are very patchy and unreliable. Used for two months and now want to terminate the subscription.

Unreasonable

======reply to KrispCall's reply===== I haven't sent a single SMS. I only used it to receive SMS to sign up for services like Ikea while I was overseas and couldn't get a physical sim card. If that's considered scam that led you to suspend my account I don't know what to say. I certainly don't mind paying if your service is reliable and won't log me out randomly making me miss things or suspending my account out of the blue. And what's most unreasonable is that you still charged me AFTER suspending my account. In your reply, you said that lengthy verification is only required for extensive use. That's not true. You asked for it right in the beginning. =======original entry:========= There's a monthly fee for the account, then a monthly fee for the phone number. Also, unknown charges for maybe receiving SMS and taking calls? I don't know coz the call & SMS fee list is nowhere to be found. The mobile app randomly logs you out and you miss calls and SMS. Suddenly they suspend your account without sending you any email coz your credit is low. There is nowhere to recharge on the mobile app. Once you log in with a PC it logs you out of your mobile. Even though they have suspended your account, they still auto-charge you the monthly fee - for both the account and number - yes, they charge you for your suspended account. You can't get the refund for the suspended account even if you decide you don't want to use it anymore. Coz it's their policy - once auto-charged, you will never get it back. So then you give up on the refund and cancel the sub to prevent the next auto-charge. In the cancel section, it says after you cancel the sub, you can still use the service until the end of the sub you have already paid for. That's a lie; once you click cancel, the whole dashboard is gone. It's blocked by a message "Your subscription for the workspace XXXX has been cancelled. Contact support for renew." Not that I will use it again, but why would you lie about this? It's a hassle even to open an account. They require you to show them your monthly credit card statement with their company name and the amount they charge to prove that it's you who paid them. You can only get your monthly statement once a month. When you explain this to the support, they just repeat everything they have already said. If you can't wait for your monthly statement to come out before using the service, you have to go through a lengthy process that involves taking selfie with your passport.. etc. I don't even remember the full process. It took maybe 2-3 days.

Avoid this company if you value your money

Avoid this company. Don't even consider it. If you use it, get messed around, and are given many excuses for why any problem is your fault and not theirs, remember this review. The service worked for me about 2% of the time when I needed an SMS verification message. They highlight this as one of the advantages of their so-called "company". I am under a lot of stress and trying to get back to my ill father thousands of miles away. I have a million things on my mind. I forgot to cancel my subscription and contacted them the same day, asking to refund it. Surprise ,surprise, it is all my fault - no refund will be given because it is my fault. This is a sham of a company. Do you know when you can just tell? Unfortunately, I needed it one day in an emergency, for that one day. However, I ended up paying for 2 months of a useless service Edit: I didn't sign up for 2 months. I tried to cancel before the end of the first month as your service is horrible. But unlike Audible and other decent companies (that even give you a FREE trial and let you cancel way in advance, yet keep your trial until the end), you cut me off the second I cancelled and I had paid!!!!! Last week you had less than 3 stars on Google. This week, less than 2. I am struggling financially here to get back to see my dad in the UK. But if you NEED to keep my money over a technicality (and thus demonstrate a lack of humanity), then what can I do? Just warn others

Multiple Issues, very Expensive and fail to fully disclose info.

I’ve been trying to use this service for 18 months and have found continued issues with drop outs, system randomly logging me out. Cost of calls and messages is extremely high and service is next to useless. - try later, wait for update are standard responses. Trying to port my number out and they can’t provide me with my account number to do so let alone action the port request breaking acma requirements. Overall a frustrating experience

Stay away from this service

Stay away from this service. I paid for a specific phone number, but due to financial difficulties and a lack of immediate need, I couldn't use it for a while. They ended up cancelling my number. Once my business was back on track, I tried to subscribe again, but the phone number was no longer available. Support informed me that I had to purchase a new number because they rent their numbers from a third party. Why was I paying for a phone number if I risked losing it due to their flawed business model? Additionally, they charge for incoming calls in addition to outbound calls. That means that every time I receive a phone call, from scammers for ex., I pay for that. If something sounds too good to be true, it probably is, that is what I learn dealing with these guys. Avoid KrispCall, as they will not save you money in the long term. Might as well turn to AirCall.

I am frustrated with KrispCall.

I am frustrated with KrispCall. After being a user for 3 years, I am really tired of the fake calls and SMS messages that I receive, which waste my credits. I use this for WhatsApp, and you can’t disable receiving calls or messages. Every time someone calls or sends an SMS, I lose a credit—even if I don’t want it. This feels like a total scam. Why am I paying KrispCall for calls or messages that I didn’t request? They tell me to block the number. Okay, I lose the credit, and then the same thing happens again from a different number. Total joke. Stay away from this company.

Misleading Marketing and Aggressive Billing

While the platform seemed well-designed and navigable, the aggressive billing policies, misleading advertisements, and utter lack of customer support leave me unable to recommend it. Cons: This company is extremely misleading and aggressive in its advertising and billing policies. I needed to purchase a virtual Japanese phone number and was forced to pay a full year's fee ($144) just to create an account. Only after making an account did I find that no Japanese numbers were available. Their chat support was unhelpful, and I never received a response. Their phone number for U.S. customer support was completely unresponsive. …

I had sign up with KrispCall on 23…

I had sign up with KrispCall on 23 January 2025, 11: 52 Pm Pakistan Time. Since than I am struggling with A2P 10 DLC. I had chatted with Charles, Alex, Danial, Lisa, Samantha etc all are failed and did not assist me well for A2P 10DLC process. My verification got rejected twice. I asked them multiple time for the assistance, but they had not assisted me. I had wasted my 4 weeks. I believe your chat team is not well educated and need more education regarding KrispCall platform. After wasted 4 weeks time period I had decided to cancel my subscription. If anyone have enough time to waste, then join this KrispCall and if you need smart and assisted chat support then NOT RECOMMENED.

★☆☆☆☆ One of the Worst VOIP Experiences Krisp…

★☆☆☆☆ One of the Worst VOIP Experiences KrispCall was a disaster. Hidden fees, constant re-verification, and no option to bulk delete texts. Calls dropped regularly, and number porting took 3 days with no warning — I lost business because of it. Support tried to help, but the system is broken at its core. If you rely on real-time communication, look elsewhere. This platform cost me time, money, and client trust.

Absolute piece of expensive junk

I didn’t like the product and they kept the auto renewal on by default. That’s rip off. On top of that after making a few calls only the compliance team sent an email asking “how did you obtain the number you call from your KrispCall” There are thousands of service providers who publically put their contact number on social medial. What do you expect from a user? To report “how did you obtain their number”, every time seriously???? PS: I had called couple of realtor in search of a rental unit, oopppps my bad I should NOT have called them. Lolz

Very amateurish company

Very amateurish company. Although the chat staff are friendly they can't do anything but repeat the same thing 100 times and say "we hope" every time. I cannot receive 1 time verification text messages from a certain service I needed a number for and first took this problem to my service provider. They told me to ask my phone provider to disable ad blockers because they are blocking the text messages. After I put this to the chat staff they told me about 8-9 days ago to put this to their technical support. I have never in my life seen a technical support who takes more than 7 days to solve a simple problem or at least provide an answer to the problem instead of 8-9 days of total unresponsiveness. Very and very amateurish. Not recommended

3 big issues

I have 3 big issues: 1- I buy a promotion plan for "lifetime" subscription. Where I can only pay for ohone numbers. But next year they charged me again and said only the "promotion discount" was lifetime, you should still pay. It was an obvious marketing deception. 2- When opening the app it takes more than 1 minute to load. 3- When i receive a call, it takes 30 second for the app to load. By that time any caller drops the call.

What an Absolute Disaster… Rather Skip this app!

If you download this app, you’re forced to pay/sign up before you can access any content. If you choose not to sign up and close the app, they start sending unsolicited emails without providing an unsubscribe link. According to their support team, the only way to unsubscribe from their emails is by logging into their dashboard and manually disabling it in your email settings. However, when you attempt to log in, you’re again required to pay before accessing any app settings. They are extorting money from me to stop them from emailing me… Apple should remove this app from their store—it’s a frustrating waste of my precious time…

Despite the customer service is very…

Despite the customer service is very neat and doing their best. The services KrispCall is offering is extremely dissapointing and impossible to work with. 1. For some reason I could'nt call mobile numbers. They said the technical team was working on it, but after one day it wasn't resolved + needed 24h more. 2. Line numbers are of very very bad quality. Fairly impossible to have a normal conversation.

This App is a Terrible Experience

I feel robbed of $39 and have not used it not once for a single message! It forces you to pay $24 for the local Kenyan number, then tell you that you need a local address with the ID in order to use the number! There’s no refund. The app fails on many levels but most of all it is not intuitive. Gosh I got suckered!

Would give 0 if possible

Would give 0 if possible. Try to cancel due to hidden expenses and was told by support chat they couldn’t cancel my account I need to find how to do it on the site which is almost impossible to find. Finally advised o could email their support to cancel and was then again directed to their site. NEVER USE THIS SERVICE, I’m sure you’ll find a better alternative UPDATE RE REPLY Your feedback is not important to them. Feedback was provided to 3 different customer service representatives and ignored in the exact same robotic way. They are trained not to help and just take your money. Look elsewhere

This is a total scam

This is a total scam. They ask for money for Telegram verification, but the number does not work. They claim it’s due to Telegram’s policy, which likely does not accept virtual numbers. Then they suggest buying another number. When asked about verification, they respond that they are not sure if it will work or if you will receive a confirmation call. I strongly advise not to use this service.

Don’t waste your money

I wish I would have looked at the ratings before I purchased. You have to purchase before you can check to see if you can port your number. I think these are scammers, stealing $15 at a time. Shortly after the purchase i attrmpted toseek assistance yhrought the app. The live assistance were suddenly not eorking.

They won't delete my data after…

They won't delete my data after request. Shady business practices, can't access the account information, delete the account etc. Comments from the chat: "As you have not completed the signup process, the data will be deleted after few days." "Well, it might be deleted within 20 to 30 days by the system." "As I mentioned it will be deleted with the time frame of 20 to 30 days." "Please be advised that your information will be automatically deleted by our system within the next few weeks since you have not completed the signup process. We apologize for any inconvenience this may have caused" Nah, not happy with this. Don't enter CC information here. They won't delete it; you can't delete it.. All very shady. The company is in Singapore; who knows what they do with that account info. Horrible experience.

#KrispCall_Scem #don't use #scam APP

#scam #scam #scam APP #KrispCall_Scem #KrispCallscemmer This is a scam company. They first ask us to buy a subscription. They give us a $1 test balance. Then they ask us to add credit balance. When it doesn't work after doing everything, I asked for a refund. They refunded my subscription balance but didn't refund my credit balance.

Tricked by a Discount: Offer Led to Nothing

I was checking the platform and there was a popup offering a %14 discount in exchange for my email. I gave my email address and ticked the box to receive marketing communication. I get the code. I went to the checkout page but the code did not work :) I contacted customer support, and they only said the code is not valid anymore. So, they got my contact info without giving the discount promised.

A complete scam

A complete scam. They pretend to be under false names, offer poor voice connections with constant interruptions, prices 100% above contract, steal customer credit card information, disconnect customer phone line after payment, and do not refund customer airtime deposits. Do not give them your credit card number under any circumstances.

professional scammers

professional scammers. They fake positive feedback about themselves here and elsewhere online. They appear under false names, offer bad phone lines with constant interruptions. They collect advance payments (airtime) and disconnect the phone line after payment and do not return the money. Do not give them your credit card number.

paid for subscription ,15$ even one…

paid for subscription ,15$ even one single feature is not working.support team are scammers which only waste your time .I don't belive in there rates here.that was my expirence .

Dishonest spam company that is trying…

Dishonest spam company that is trying to extract personal info in the form of ID from people and then doesn't respect request to be removed from the mailing list and keeps spamming my mailbox for years. Can't believe their price nowadays. Beware and guard your ID which they ask you to send without any encryption under the pretext of a "fraudulent cards", meaning they are the fraud!

*****scam alert******why is this approved on …

*****scam alert******why is this approved on the Play store???? Take this app off now!!!! They use a charge denied scam then provide the customer service number to your bank that number will lead you to them where they will ask for your personal information!

garbage, 15 Dollars a month and you have to b…

garbage, 15 Dollars a month and you have to buy a number on top of it. alot better options out there

AVOID

Scammers. They lie about themselves by giving positive feedback here and elsewhere online. They offer terrible phone lines, suddenly raise prices, and disconnect lines whenever they want against the contract, do not give them your credit card number. Skimming your card for nothing

horrible audio quality, lags and even crashed…

horrible audio quality, lags and even crashed mid phone call, user interface is primitave as well. Just get a phone with 2 sim cards instead of this.

Wrong Advertising

It’s advertised that you can receive OTP/OTVCs with this platform, but then get told it depends on the company policies if they accept the number or not. Paid money due to false advertising and still cannot receive an OTVC. And no way to get a refund apparently.

I will not recommend it. I purchased the numb…

I will not recommend it. I purchased the numbers, but numbers are showing invalid. Very disappointing.

Review

Expensive also not working properly now in new update in phone i cant see any latest call or messages lil frustrated with this

it is so slow the screen freezes whenever I c…

it is so slow the screen freezes whenever I call and none of the buttons work. neither there is any option to add someone on call.

I had purchase the subscription but I didn't …

I had purchase the subscription but I didn't got the number so what I have to do can you please help me

horrible app, takes hours to load. Also you c…

horrible app, takes hours to load. Also you can't even copy the text of a message. Very frustrating.

Teribell , app , infinitely askig for money ,…

Teribell , app , infinitely askig for money , you cant use full potential of the number . , this app is a legit scam

Nice Company

Yes, i like it. People approach me so that I wouldn't be hesitant. I like how people check on me

Please add an option to copy the text of the …

Please add an option to copy the text of the text messages. And also the app is incredibly long to load

The app doesn't let you answer calls. The res…

The app doesn't let you answer calls. The rest is fine. You'll be able to send people messages, receive messages, know who tried reaching you, but you will never be able to answer calls on the Android app because it's so buggy.

Disgusting service. They will ask you to sign…

Disgusting service. They will ask you to sign up with aggressive marketing and the moment you pay them all hell will break loose. First even after doing KYC multiple time they will keep saying your account not KYC verified and will restrict you. Then they will say your calls are complaint with their terms and will suspend the account and not refund you. Which also leads me belive they hear your private conversations and record them which is a SERIOUS DATA BREACH

h.mateen

h.mateen 125@ gmail.com here is my email: i bought there workspace packge which cost to me $15 and after a day they made a temporary suspend my account, and ask for some private document, which i don't want to mention, so i simply request for a refund and they denied and say document first and now they said out of 14days refund policy. they are scammer and i will file a case against them sooner.

Worst experince after 6 months of usage

Had been using there service for more then 6 months now. I had requested to get my a2p verfied. Even after 6 months they are asking me to wait for more time since there service provider is looking into my application to get verified. I have ended there service and moving forward with another compnay

poor customer service lack of knowledge and r…

poor customer service lack of knowledge and rude we already have our lawyers in involved with this matter because they decided to take it this far over 4 dollars so do not trust this company and it's not even about the 4 dollars it's about principle now we are also going to have a lot of people take action on all social media to let the world know

Refusing to close my account and charging me for nothing

Avoid them- I have tried for months to close my account and was ignored only to see a deduction of the subscription from my credit card

totally useless. app doesn't ring or make any…

totally useless. app doesn't ring or make any sound so missed calls all the time no matter what I tried. wasted so much time with this.

LIARS, FRAUDULENT

LIARS, FRAUDULENT PEOPLE. THEY WILL OFFER SERVICES YOU NEED BUT THEY DON'T HAVE JUST FOR YOU TO PAY ASAP. BUT WHEN FACED AND ASKED FOR REFUND, THEY WILL NOT RETURN YOUR MONEY RIGHT AWAY. NEVER DO BUSINESS WITH THEM AGAIN. POOR CUSTOMER SERVICE. INCOMPETENT. DIFFERENT INFO RELAYED. NOT CONSISTENT.

Extremely poorly designed

Very bad app, asking money at every step, doesn’t work properly, developers chat is too slow. I already paid 15$ and wouldn’t trust uploading my docs on this app. TOTAL WASTE OF TOME SND MONEY

one of the worst service app i downloaded fro…

one of the worst service app i downloaded from playstore, they don't have any responsibility, seriously the waiting period looks like scam, they don't have any accountability. currently I am just stuck with there services, if possible please avoid these app , they don't deserve your hard earn money

Horrible experience and low feedback. I bough…

Horrible experience and low feedback. I bought it today , but it is not working in my region. I asked for money back, and until now, there has been no response

I am getting many complaints that I can not b…

I am getting many complaints that I can not be heard on the other side. very difficult to speak with an automated service.

Don’t do what I did

Don’t sign up and pay money because you won’t get it back. The user interface is klunky and not user friendly.

All just grey

Accessing it since the new update now and everything is grey only. Can’t access any text messages or so …. On iPhone X